Returns & Exchanges
At KURU Footwear, we want you to experience the life-changing comfort of our patented technology with total confidence. If you are not completely satisfied with your purchase, we offer free returns and exchanges on all domestic orders within 45 days of the shipping date.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Select Your Preference
Choose whether you would like to exchange your shoes for a different size or style, or receive a full refund to your original payment method.
Print and Pack
Download and print your prepaid shipping label, then place your unworn KURU shoes back in their original packaging.
Ship It Back
Drop off your package at the designated carrier location; once received and inspected, we will process your refund or ship your new pair.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing